FAQ
Below is a list of the most frequently asked questions.
What are the prices?
For full house cleanings, we typically have a flat rate price and you can see the estimated prices on our pricing page. We also offer hourly pricing if you only need some rooms or areas cleaned.
What is a Deep Clean?
A deep clean is for customers who haven’t had their home professionally cleaned in more than a month or for homes in a bad condition. This allows your cleaners additional time to thoroughly clean your home. Deep cleaning tackles stubborn buildup, grease, and grime, making it more demanding and time-consuming. This is recommended for all new customers as it brings the home up to our amazing professional standards that your cleaners can then maintain for a lower price on a recurring service.
What’s included in a flat-rate services?
All flat-rate cleans are usually calculated based on the number of bedrooms and bathrooms you have in your home. Additionally, all living areas, dining, and kitchen areas will be sparkling clean too!
(Any additional rooms such as studies, theatres, home offices are considered as bedrooms.)
Any ‘extra’ not selected on the form is not included in your cleaning.
How and when do I pay for my cleaning services?
We accept all major credit cards.
A valid credit card is required to be on file at the time of booking. A hold will be placed on this card as your cleaning day approaches. The credit card will be charged after the cleaning is completed.